Terms and Conditions

1. Definitions

In these Terms:

“AQMeets” means the related execution-rhythm, member, portal, training, implementation, or subscription service that may be offered separately or in connection with iLeadership Forum.

“Booking” means any registration, appointment, call, consultation, onboarding call, event seat, forum place, masterclass registration, challenge registration, or scheduled meeting arranged with us.

“Content” means all text, images, graphics, logos, audio, video, written materials, session resources, reflection prompts, implementation packs, exercises, downloads, frameworks, design elements, software, recordings, replays, livestreams, and other material made available through our Website or Services.

“Digital Products” means any online material, downloadable resource, companion material, recording, replay, workbook, reflection prompt, implementation pack, private access page, or other digital content made available by us.

“Event” means any live online forum, monthly challenge, masterclass, streamed session, workshop, webinar, meeting, replay, campaign, or related online gathering operated by us in connection with iLeadership Forum.

“Implementation Pack” means any optional paid or unpaid companion resource, workbook, onboarding sequence, replay access, AQMeets access, guided email sequence, consultation, or related practical support offered in connection with iLeadership Forum.

“iLeadership Forum” means the live online forum, monthly challenge, masterclass, event, broadcast, campaign, training or related digital experience operated by us through ileadershipforum.com or related platforms.

“Registration” means any free or paid registration, sign-up, reservation, application, form submission, access request, or other process used to receive access to an Event, replay, Digital Product, Implementation Pack, or related Service.

“Services” means our Website, Registrations, Events, live streams, reminders, replays where available, recordings, Digital Products, Implementation Packs, AQMeets-related offers, newsletters, communications, support, forms, resources, and any related services.

“Website” means ileadershipforum.com and any other website, landing page, platform, or digital property operated by us or used by us in connection with iLeadership Forum.

2. Acceptance of these Terms

You agree to these Terms by:

• accessing or using our Website;
• registering for iLeadership Forum, a masterclass, monthly challenge, forum, workshop, or related Event;
• attending, streaming, viewing, or participating in a live online Event;
• accessing a replay, recording, workbook, implementation pack, or other Digital Product;
• purchasing, receiving, or activating access to any related offer, AQMeets access, implementation pack, subscription, consultation, or resource;
• submitting any form, enquiry, testimonial, reflection response, event question, chat message, poll response, feedback, or support request;
• participating in any online meeting, forum, livestream, call, event, or related communication with us; or
• otherwise using or interacting with our Services.

If you use the Services on behalf of an organisation, company, church, school, community group, institution, partnership, or other entity, you represent that you have authority to bind that entity to these Terms.

3. Changes to these Terms

We may update these Terms from time to time. The updated Terms will apply from the date they are published on our Website, unless otherwise stated.

Your continued use of the Website or Services after updated Terms are published means you accept the updated Terms.

Where reasonably practicable, we may notify users of material changes. It remains your responsibility to review these Terms periodically.

4. Registrations, event access and accounts

Some Services may require Registration, payment, confirmation, access link, calendar link, meeting link, streaming link, replay link, login credential, email confirmation, or platform account.

When you register for an Event, submit an enquiry, purchase an Implementation Pack, activate AQMeets-related access, request replay access, or otherwise use the Services, you may be required to provide personal information such as your name, email address, phone number, organisation name, billing information, role, leadership context, event preferences, access details, or other relevant information. You must ensure that all information you provide is accurate, current, and complete.

You are responsible for keeping your booking links, event links, streaming links, replay links, calendar links, access links, passwords, account credentials, and related details secure. You must not share, sell, transfer, publish, or otherwise make your access credentials available to another person.

You are responsible for all use of your account, Registration, access links, login credentials, event access, replay access, and related details, except to the extent caused by our negligence or breach of law.

We may suspend or terminate access if we reasonably believe that login credentials, event links, replay links, streaming links, or account access have been shared, misused, obtained fraudulently, or used in breach of these Terms.

5. Age requirements

You must be at least 18 years old to register for, purchase, attend, or participate in iLeadership Forum, unless we expressly agree otherwise and you have the consent and supervision of a parent or legal guardian.

If a person under 18 uses our Website or Services, a parent or legal guardian is responsible for supervising that use and ensuring the minor’s use is appropriate.

We do not knowingly permit children under 13 to create accounts, register for Events, or purchase Services.

6. Nature of iLeadership Forum

iLeadership Forum is provided for educational, reflective, leadership development, execution training, strategic planning, motivational, and practical implementation purposes.

The Services may include live teaching, online challenges, masterclasses, group learning, reflection prompts, worksheets, event questions, chat participation, polls, implementation packs, guided emails, replay access where available, AQMeets-related offers, and related materials connected with themes such as leadership, execution, ambition, human intelligence, AI, weekly rhythm, meaningful work, strategic focus, responsibility, and the conversion of intention into evidence.

iLeadership Forum is not a crisis service. It is not intended to diagnose, treat, cure, prevent, or manage any medical, psychiatric, psychological, emotional, relational, financial, legal, or other condition.

Participation is voluntary. You are responsible for deciding whether iLeadership Forum, its ideas, its questions, its exercises, its events, its implementation materials, and its practical recommendations are appropriate for you, your organisation, and your circumstances.

7. No emergency or crisis service

Our Services are not an emergency, crisis, suicide prevention, domestic violence, medical, psychiatric, or urgent mental health service.

We do not monitor enquiries, emails, forms, registrations, event chats, support messages, or platform messages continuously and cannot guarantee an immediate response.

If you are experiencing a medical emergency, mental health crisis, risk of harm to yourself or another person, severe distress, violence, abuse, or urgent personal difficulty, you should contact emergency services or an appropriate qualified professional in your location immediately.

In Australia, emergency assistance can be obtained by calling 000.

8. No professional advice

Our Content and Services are not medical, psychological, psychiatric, counselling, therapeutic, legal, financial, taxation, investment, crisis, or emergency advice.

Unless expressly agreed in writing, iLeadership Forum is not a substitute for professional diagnosis, clinical treatment, psychotherapy, psychiatric care, legal advice, financial advice, accounting advice, workplace investigation, human resources advice, pastoral care, counselling, therapy, or emergency assistance.

Although the Services may discuss leadership pressure, AI, execution, business rhythm, decision-making, motivation, work, responsibility, ambition, strategy, time use, business direction, organisational life, and the meaning of work, we do not promise or guarantee any particular emotional, psychological, spiritual, financial, relational, educational, organisational, behavioural, leadership, productivity, income, business, or commercial outcome.

You should seek appropriate professional advice before making decisions that may have significant legal, financial, medical, employment, organisational, business, relational, or personal consequences.

9. Suitability, availability and event changes

iLeadership Forum is designed for serious self-directed builders, founders, consultants, coaches, advisers, owner-operators, leaders, professionals, and others who wish to examine execution, weekly rhythm, human intelligence, AI, strategic focus, and the gap between stated aims and actual proof.

We may decline, restrict, or cancel Registration, access, participation, replay access, or related Services if we believe the Services are not suitable for your circumstances, needs, behaviour, expectations, risk profile, or intended use.

We may change, reschedule, postpone, cancel, rename, restructure, extend, shorten, or replace an Event, session, speaker, topic, format, platform, replay, access period, implementation resource, or related offer where reasonably necessary.

We will take reasonable steps to communicate material changes to registrants where practicable, but we are not responsible for notices you miss because of incorrect details, spam filters, email settings, platform issues, device issues, or failure to check your inbox.

10. Live online events, streaming and participation

iLeadership Forum may include live online forums, monthly challenges, masterclasses, streamed sessions, workshops, webinars, meetings, chat features, polls, comments, questions, group discussions, or other interactive features.

You are responsible for ensuring that your internet connection, device, browser, audio, video, email access, calendar access, software, and physical environment are suitable for participating in the Event.

We do not guarantee that livestreams, meeting platforms, webinar platforms, video platforms, payment platforms, form platforms, calendar tools, or third-party services will be uninterrupted, error-free, compatible with your device, or available at all times.

You must participate respectfully. You must not disrupt, harass, abuse, threaten, spam, impersonate, record without permission, publish private information, share access links, or otherwise interfere with the Event, presenters, participants, platforms, or Services.

We may moderate, remove, hide, edit, restrict, or decline questions, comments, chat messages, submissions, poll responses, or other contributions at our discretion.

We may remove you from an Event or restrict your participation if we reasonably believe your conduct is unlawful, abusive, disruptive, misleading, unsafe, inappropriate, unauthorised, or inconsistent with these Terms.

11. Recordings, replays and event materials

We may record live online Events, masterclasses, forums, workshops, webinars, meetings, streamed sessions, or related broadcasts.

If you choose to appear on camera, speak, ask a question, post in chat, respond to polls, submit comments, participate in discussion, or otherwise contribute to an Event, your name, image, voice, comments, questions, poll responses, or other participation may be captured in a recording or replay.

Where practical, we may provide ways to participate without appearing on camera or being publicly identified.

Replay access, recordings, slides, transcripts, notes, workbooks, implementation packs, and post-event materials may not always be available. Where replays or materials are available, access may be subject to Registration status, purchase status, access period, platform availability, technical limitations, and any applicable terms.

You must not record, screenshot, copy, download, reproduce, publish, redistribute, livestream, transmit, sell, share, or make available any iLeadership Forum session, livestream, replay, recording, event access link, slide, workbook, transcript, implementation material, private communication, or related resource without our prior written permission.

12. AQMeets, implementation packs and related offers

iLeadership Forum may be connected with AQMeets, implementation packs, guided emails, workbooks, onboarding materials, replay access, consultations, member portal access, trial access, subscriptions, or other related services.

Some iLeadership Forum registrations may be free. Some related offers, upgrades, implementation packs, subscriptions, consultations, memberships, digital products, or AQMeets-related Services may require payment or separate Registration.

Access to any related AQMeets service, implementation pack, portal, subscription, consultation, trial, replay, digital product, or member service may be subject to additional terms, checkout conditions, onboarding requirements, cancellation rules, access conditions, and platform restrictions.

Any related AQMeets access or implementation support is intended to help you move from forum attendance into practical execution rhythm. It does not guarantee any particular personal, leadership, financial, business, organisational, productivity, or commercial outcome.

If an offer includes onboarding, portal access, replay access, a consultation, email sequence, implementation pack, workbook, or limited access period, you are responsible for completing the required steps within the stated timeframes and checking your email for instructions.

13. Digital access and materials

When you register for, purchase, or receive access to iLeadership Forum resources, replays, recordings, written materials, event materials, reflection prompts, downloads, implementation packs, workbooks, guided emails, AQMeets-related access, or any Digital Product, we grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the materials for your own personal, private, non-commercial use only, subject to these Terms.

This licence does not transfer ownership of any Content, Digital Product, recording, workbook, exercise, prompt, design, idea, method, framework, implementation pack, event structure, AQMeets material, or intellectual property right to you.

Unless expressly authorised by us in writing, you must not:

• copy, download, rip, record, reproduce, duplicate, broadcast, livestream, transmit, publish, upload, distribute, share, sell, resell, sublicense, or otherwise exploit the Services or any part of them;
• share your login details, access link, event link, replay link, calendar link, meeting link, password, account, or private materials with any other person;
• screen, show, display, exhibit, perform, or make available the Services, recordings, replays, notes, prompts, implementation materials, or resources to any group, class, audience, organisation, institution, business, school, university, church, community group, retreat, coaching group, leadership group, or public audience without our prior written permission;
• use the Services or Content for commercial purposes, paid events, training programs, educational programs, workplace programs, professional programs, retreats, seminars, or conferences without our prior written permission;
• edit, alter, remix, translate, adapt, subtitle, repackage, or create derivative works from the Services or related Content;
• use the Services or Content for artificial intelligence training, machine learning, scraping, dataset creation, automated analysis, or data mining; or
• circumvent, disable, interfere with, or attempt to bypass any access control, platform restriction, or security measure.

14. Prices, payments and taxes

Some iLeadership Forum Events may be free to register for. Prices, fees, implementation pack costs, upgrades, AQMeets access fees, subscriptions, digital product fees, consultation fees, and payment terms may be displayed on a checkout page, stated in writing, included on an offer page, or otherwise communicated before payment is completed.

You are responsible for reviewing the price, currency, access period, event description, service description, inclusions, exclusions, payment terms, cancellation terms, and purchase terms before completing payment or confirming an engagement.

Payments may be processed by third-party payment providers. We do not control all aspects of third-party payment processing and are not responsible for delays, errors, declines, fees, exchange rates, chargebacks, or other issues caused by your bank, card issuer, payment provider, or third-party platform, except where required by law.

You are responsible for any applicable taxes, duties, currency conversion fees, bank fees, or other charges that may apply to your purchase.

15. Cancellations, refunds and Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory right, remedy, warranty, condition, or other right that cannot lawfully be excluded, restricted, or modified.

To the extent permitted by law, we do not offer refunds for change of mind, failure to attend a live Event, failure to watch a replay during an access period, failure to complete onboarding, failure to complete an implementation pack, failure to use access during an access period, or dissatisfaction where the Service has been provided as described and is not faulty.

If you register for a free Event and cannot attend, you may simply not attend unless otherwise stated. If you purchase a paid offer, cancellation and refund rights may depend on the offer terms, access already supplied, whether the service has commenced, and applicable law.

If a Service is faulty, not supplied as described, inaccessible due to an issue within our reasonable control, or otherwise fails to meet a consumer guarantee, you may be entitled to a remedy under Australian Consumer Law.

If you experience a technical access issue, you should contact us within a reasonable time and provide sufficient details for us to investigate, including the details used to register or purchase, date of registration or purchase, relevant Event or Service, device/browser used, and a description of the issue.

Where permitted by law, our liability for a failure to comply with a consumer guarantee may be limited to resupplying the relevant service or paying the cost of resupplying the relevant service.

16. User submissions, questions and event contributions

If you submit information, ideas, proposals, messages, enquiries, testimonials, feedback, reflection responses, leadership context, business context, project context, questions, poll responses, chat messages, comments, or other material to us, you warrant that:

• you have the right to submit that material;
• the material is accurate to the best of your knowledge;
• the material does not infringe any third-party rights;
• the material is not unlawful, defamatory, misleading, confidential without authority, offensive, obscene, threatening, discriminatory, or otherwise inappropriate; and
• you are not submitting the material for an unlawful or unauthorised purpose.

You grant us permission to use, store, review, copy, respond to, moderate, publish, display, quote, paraphrase, refer to, and internally share your submission for the purpose of assessing, responding to, administering, supporting, improving, or acting on your enquiry, Registration, Event participation, service access, or relationship with us.

If you submit a question, comment, chat message, poll response, testimonial, feedback, or contribution during an Event, you acknowledge that it may be seen, heard, used, responded to, referred to, or captured in a recording or replay.

Unless we expressly agree in writing, you should not submit trade secrets, highly confidential business information, unpublished creative concepts, sensitive personal information, or third-party confidential information through general website forms, event chats, questions, polls, booking forms, or email enquiries.

Submitting an idea, proposal, reflection, question, testimonial, comment, or enquiry does not give you any ownership right, payment right, approval right, partnership right, or claim over any existing or future work, project, product, course, campaign, Event, AQMeets service, or business activity of ours.

17. Acceptable use

You must not use our Website, Content, Registrations, Events, livestreams, replays, Digital Products, forms, platforms, or Services in any way that is unlawful, harmful, misleading, abusive, unauthorised, or inconsistent with these Terms.

You must not:

• breach the privacy, intellectual property, contractual, moral, publicity, confidentiality, or other rights of any person;
• upload, transmit, or distribute viruses, malware, worms, Trojan horses, spyware, malicious code, or harmful material;
• attempt to gain unauthorised access to our systems, accounts, platforms, content, payment systems, forms, servers, databases, event platforms, replay pages, or networks;
• interfere with, disrupt, damage, overload, scrape, crawl, copy, reverse engineer, or attempt to bypass the operation or security of our Website or Services;
• use our Content or Services to defame, harass, threaten, abuse, mislead, impersonate, or unlawfully target any person;
• post or transmit material that is defamatory, obscene, pornographic, racist, discriminatory, threatening, abusive, unlawful, or otherwise inappropriate;
• share, sell, publish, transfer, or misuse Event access links, replay links, implementation pack links, calendar links, login credentials, or private access pages;
• use automated tools, bots, scrapers, crawlers, data-mining tools, or artificial intelligence systems to collect, copy, analyse, train on, or extract Content without our prior written permission;
• use our Website, Content, Digital Products, Events, replays, recordings, Implementation Packs, AQMeets-related materials, or Services for any commercial purpose not expressly authorised by us; or
• misrepresent your identity, affiliation, authority, organisation, intentions, or relationship with us.

If we allow you to post, upload, submit, chat, comment, message, or transmit information through our Website, platforms, Events, forms, or Services, we may remove, moderate, refuse, restrict, or disable access to that material at our discretion.

18. Intellectual property

Unless otherwise indicated, we own or license all rights, title, and interest, including copyright, trade marks, designs, moral rights, confidential information, and other intellectual property rights, in the Website, Content, iLeadership Forum materials, live sessions, recordings, replays, implementation packs, workbooks, reflection prompts, exercises, frameworks, event materials, AQMeets-related materials, Digital Products, branding, design, software, and Services.

Your use of our Website, Content, iLeadership Forum materials, Digital Products, Implementation Packs, AQMeets-related materials, or Services does not transfer any intellectual property rights to you.

Except as expressly permitted by these Terms, by law, or by our prior written permission, you must not copy, reproduce, download, distribute, publish, display, perform, communicate, modify, adapt, translate, create derivative works from, sell, license, exploit, or commercially use any part of our Content, Digital Products, recordings, replays, implementation packs, workbooks, event materials, or Services.

All rights not expressly granted are reserved.

19. Personal and non-commercial use

Unless we expressly agree otherwise in writing, our Website, Content, Event access, livestreams, replays, iLeadership Forum access, Implementation Packs, Digital Products, AQMeets-related access, and Services are provided for personal, private, non-commercial use only.

You must not use iLeadership Forum, Content, Digital Products, recordings, replays, workbooks, prompts, exercises, event methods, implementation packs, or Services for advertising, commercial training, revenue generation, paid events, organisational programs, institutional use, educational delivery, public performance, commercial promotion, or other commercial purposes without our prior written permission or a separate written agreement.

20. Third-party platforms, services and links

Our Website and Services may use, link to, embed, or integrate with third-party services, including booking platforms, payment processors, video meeting platforms, webinar platforms, streaming platforms, replay platforms, email platforms, form providers, analytics providers, course platforms, membership platforms, hosting providers, social media platforms, calendar providers, and other technology suppliers.

We may also link to websites operated by third parties.

Third-party websites, platforms, tools, and services are not controlled by us. We are not responsible for their content, availability, security, privacy practices, terms, policies, fees, errors, downtime, or actions.

Your use of third-party platforms or services may be subject to their own terms and policies.

We provide third-party links and integrations for convenience and functionality. Unless expressly stated, a link or integration does not imply endorsement, sponsorship, or approval.

21. Privacy and collection notice

We collect personal information in order to provide and administer our Website, Registrations, Events, live streams, replays where available, enquiries, contact forms, newsletters, purchases, access credentials, implementation packs, AQMeets-related access, support, and related Services.

The personal information we collect may include your name, email address, phone number, billing details, organisation details, role, enquiry details, registration details, purchase history, account information, form responses, event participation details, chat messages, questions, poll responses, technical information, and communications with us.

We may collect personal information through website forms, WPForms, booking forms, checkout pages, newsletter forms, registration forms, reflection forms, analytics tools, embedded video or meeting services, webinar platforms, streaming platforms, payment processors, email marketing systems, calendar platforms, and other service providers.

We may disclose personal information to third parties who help us operate our Website and provide our Services, including technology providers, payment processors, communication providers, form providers, hosting providers, analytics providers, professional advisers, contractors, booking platforms, streaming platforms, member platforms, and where required or authorised by law.

Some third-party providers may store or process information outside Australia.

If you do not provide requested personal information, we may not be able to provide all Website access, Registrations, Event access, streaming access, replay access, implementation pack access, AQMeets-related access, support, communications, or related Services to you.

Our Privacy Policy explains how we collect, use, disclose, store, protect, access, correct, and handle complaints about personal information. By providing personal information to us, you consent to our collection, use, storage, and disclosure of that information in accordance with these Terms and our Privacy Policy.

22. Direct marketing and communications

If you subscribe, register, purchase, book a call, submit a form, download materials, attend an Event, access a replay, or otherwise engage with us, we may send you transactional, service-related, administrative, reminder, and, where permitted, marketing communications.

Marketing communications may include information about iLeadership Forum, AQMeets, Center for Motivation Research, related events, masterclasses, challenges, products, resources, campaigns, implementation packs, or services.

You may unsubscribe from marketing communications using the unsubscribe link provided in those communications, where applicable.

We may still send you non-marketing communications where required or reasonably necessary, including registration confirmations, event reminders, access instructions, replay notices, purchase confirmations, support replies, legal notices, service updates, account notices, and administrative messages.

23. Promotions, bonuses and limited offers

From time to time, we may offer bonuses, implementation packs, discounts, free registrations, limited-time offers, promotional access, replay access, AQMeets trials, consultations, guided email sequences, or other promotional benefits.

Promotional offers may be subject to eligibility requirements, availability, access periods, platform restrictions, payment requirements, time limits, event attendance requirements, onboarding requirements, or other conditions stated at the time of the offer.

We may modify, withdraw, replace, or end a promotion, bonus, limited offer, or access benefit where reasonably necessary, subject to applicable law.

Unless expressly stated otherwise, promotional benefits have no cash value, are non-transferable, cannot be exchanged for other products or services, and may not be available after the relevant access period or offer period ends.

24. Website security and technical risks

We do not guarantee that our Website, platforms, downloads, embedded content, registration pages, booking platforms, meeting platforms, webinar platforms, streaming platforms, replay platforms, payment systems, member portals, or third-party services will be uninterrupted, secure, error-free, compatible, or free from viruses or harmful components.

You are responsible for taking your own precautions to ensure that your devices, systems, browsers, accounts, passwords, meeting spaces, and internet connections are secure and protected.

We are not responsible for loss or damage caused by viruses, malware, cyber incidents, platform outages, streaming failures, third-party service failures, user error, compromised accounts, unauthorised recording by another party, or unauthorised access outside our reasonable control, except where required by law.

25. Suspension and termination

We may restrict, suspend, or terminate your access to our Website, Content, Digital Products, Registrations, Events, livestreams, replays, recordings, Implementation Packs, AQMeets-related access, accounts, forms, or Services if we reasonably believe that you have breached these Terms, misused access, infringed our rights, engaged in unlawful conduct, shared access credentials, made unauthorised public or commercial use of the Services, behaved abusively, or otherwise acted in a way that may harm us, our users, our partners, our platforms, or our rights.

We may also suspend or withdraw a Website, feature, Digital Product, Event, replay, recording, resource, Registration, platform, or Service where reasonably necessary for maintenance, security, legal, technical, professional, commercial, platform, rights, or operational reasons.

Termination or suspension does not affect any rights or obligations accrued before termination, including payment obligations, intellectual property obligations, confidentiality obligations, event obligations, access obligations, or liability for breach.

26. Warranties and disclaimers

To the maximum extent permitted by law, and subject to any non-excludable rights under Australian Consumer Law, we make no warranties or representations that:

• the Website, Content, iLeadership Forum, Digital Products, Registrations, Events, livestreams, replays, recordings, Implementation Packs, AQMeets-related access, or Services will be uninterrupted, secure, error-free, current, complete, compatible, or free from harmful components;
• any particular outcome, result, transformation, emotional change, personal change, execution result, leadership result, organisational result, business result, productivity result, AI result, income result, or financial result will occur;
• the Website, Content, iLeadership Forum, Digital Products, Registrations, Events, replays, or Services will meet your personal expectations, preferences, circumstances, technical environment, or intended use; or
• third-party platforms, payment systems, video platforms, webinar platforms, streaming platforms, booking platforms, meeting platforms, form providers, member portals, or hosting providers will always operate without interruption.

27. Limitation of liability

Nothing in these Terms excludes, restricts, or modifies any right, remedy, guarantee, warranty, condition, or liability that cannot lawfully be excluded, restricted, or modified.

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, exemplary, punitive, or economic loss, loss of profit, loss of revenue, loss of opportunity, loss of goodwill, loss of data, business interruption, emotional distress, reputational harm, or other loss arising from or connected with your use of, participation in, or inability to use our Website, Content, iLeadership Forum, Digital Products, Registrations, Events, livestreams, replays, recordings, Implementation Packs, AQMeets-related access, or other Services.

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with these Terms or the Services is limited to the amount you paid us for the relevant product, event, implementation pack, subscription, package, or service giving rise to the claim.

Where liability cannot be excluded but can be limited, our liability is limited, at our option, to resupplying the relevant service or paying the cost of resupplying the relevant service.

28. Indemnity

To the maximum extent permitted by law, you agree to indemnify us, our officers, employees, contractors, volunteers, agents, licensors, partners, and service providers against any loss, damage, cost, expense, claim, demand, liability, or proceeding arising from or connected with:

• your breach of these Terms;
• your misuse of the Website, iLeadership Forum, Content, Digital Products, event materials, recordings, replays, implementation packs, access links, meeting links, streaming links, replay links, or Services;
• your unauthorised copying, sharing, distribution, public use, commercial use, or exploitation of the Services or Content;
• your infringement of our intellectual property rights or the rights of any third party;
• your unlawful, misleading, defamatory, harmful, abusive, disruptive, or unauthorised conduct;
• your submissions, enquiries, proposals, uploads, statements, reflections, questions, poll responses, chat messages, comments, or representations to us or to third parties; or
• your breach of any Registration, purchase, event, subscription, implementation pack, AQMeets, partnership, affiliate, or other separate agreement with us.

29. Force majeure

We are not liable for delay or failure to perform an obligation where the delay or failure is caused by events beyond our reasonable control.

This may include acts of God, natural disasters, power failures, internet failures, cyber incidents, platform outages, third-party provider failures, streaming failures, webinar failures, strikes, pandemics, government action, legal restrictions, war, terrorism, civil unrest, equipment failure, illness, family emergency, venue issues, speaker unavailability, or other events outside our reasonable control.

30. Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be severed to the extent necessary, and the remaining parts will continue in full force and effect.

31. No waiver

If we do not exercise or enforce a right under these Terms, that does not mean we waive that right.

A waiver must be in writing and signed by us.

32. Assignment

You must not assign, transfer, sublicense, or otherwise deal with your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights or obligations where reasonably necessary in connection with a restructure, change of platform, service provider arrangement, transfer of rights, merger, acquisition, or other organisational change, provided this does not reduce any non-excludable rights you have under law.

33. Governing law and jurisdiction

These Terms are governed by the laws of Victoria, Australia.

You submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria, Australia.